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Assistant Registration Officer/DSR
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Assistant Registration Officer/ Deputy Superintendent Registrar

Grade E+1 - £23,187 - £26,274 per annum

Full-time 36 hours per week


Based in Register Office, Guildhall, Kingston upon Thames


At Kingston, we are passionate about our Royal Borough and want to be known as a Council that is an exemplar for citizen engagement. Are you looking for a new challenge? We are offering an exciting opportunity for someone seeking a career in the Registration Service. At Kingston Register Office we deal with important life events, registering births and deaths and conducting marriage and civil partnership ceremonies.


Kingston upon Thames has a reputation for innovation and the quality service that it delivers, and has a national reputation as one of the very best places to live and work. We are looking to appoint a self-motivated individual who will be willing to respond positively to the rapid changes that are taking place within the local government and the Registration Service.


About the role

As part of a professional and dedicated team you will provide support to our Registration Officers and occasionally act as Deputy Registrar working within a legislative framework adhering to strict rules and regulations. You will also take an active role in producing birth, death and marriage certificates from historical records which date back to 1837.


You will be a confident speaker prepared to eventually take on the role of conducting ceremonies at the Register Office and at other approved venues throughout the Borough. A requirement of this role will also be working occasional weekends and bank holidays.


About you

We are looking for an exceptional person who will have a helpful and tactful approach and demonstrate excellent interpersonal skills and a commitment to quality customer care for this role. This is an essential requirement for this post as you will be dealing with people registering births, deaths, marriages and civil partnerships in a busy and at times emotional and stressful environment.


You will have a strong administrative background and an adaptable approach to your work, ideally having worked in a similar environment. You should be an excellent communicator and possess strong IT skills. Training will be given in all aspects of registration work including the Registration Service’s software applications.


Benefits we offer

Kingston Council has good access to central London and our offices are a short walk from the station based in the middle of the historic and vibrant high street next to the open spaces of the river Thames, offering a wide range of shops, restaurants and leisure facilities; all making for a desirable place to live and work.


The successful candidate will have access to a wide range of staff benefits, some of which include:
  • 23 days annual leave - In addition you will receive 8 statutory bank holidays
  • Local government pension scheme
  • Interest free season loan ticket
  • Cycle to work and Zip Car Scheme
  • Discounts on a range of local shops, restaurants, gyms and leisure centres
  • Comprehensive Learning and Development programme
  • A forward thinking and networked organisation where employee’s views are valued
  • Modern and flexible working environment allowing employees to benefit from agile working practices

Before applying please refer to the role profile here to ensure you meet the essential criteria. You will then need to complete the online application, adding a supporting statement addressing how you meet the criteria outlined on the role profile.


Closing date: 23rd February 2020                                                                                          
Interview date: 4th March 2020

The Royal Borough of Kingston is Disability Confident Committed. We guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role and ensure that our recruitment and selection process is inclusive and accessible.  We particularly welcome applications from black and minority ethnic candidates as they are under represented within the Royal Borough of Kingston upon Thames.

The Royal Borough of Kingston is now an accredited London Living Wage Employer. The real Living Wage is higher than the government’s minimum, or National Living Wage, and is an independently calculated hourly rate of pay that is based on the actual cost of living. Our Living Wage commitment means that everyone working at the Royal Borough of Kingston, regardless of whether they are permanent employees or third-party contractors and suppliers receive the London Living Wage. 

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