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Business Support Officer
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Business Support Officer
Grade D/E - £21,591 - £25,809
Full-time and Part-time

The Royal Borough of Kingston upon Thames is an ambitious, forward thinking London Borough with a substantial growth and regeneration agenda. Our ambition is matched by our strong desire to work with our communities to deliver these improvements whilst continuing to preserve and enhance our historical buildings, parks and gardens and remain one of the best shopping destinations to visit in the UK. Our offices are located in the town centre just a few steps from the ancient market, thriving town centre and the waterfront.

About the role
The Business Support Service brings together many of the day to day support functions from across the organisation into one centralised service.  We are currently recruiting to multiple roles in the Corporate Hub team of our Business Support Service.  

The Corporate Hub is where a wide range of administrative and transactional tasks across the service sit.  Depending on where in the Corporate Hub you are based, day to day tasks can include things like:
  • Supporting housing tenants with their requests for housing repairs
  • Processing temporary event notices or disabled facilities grant applications 
  • Compiling and organising documentation for Planning Committees  
  • Liaising with external partners which can include GPs, care homes, hospitals or contractors
  • Frontline support in reception and telephone cover
  • Financial tasks such as raising purchase orders and invoices
  • Data inputting and inbox management 
  • Minuting support for meetings and support of community and corporate events
All our roles involve the use of different systems so we are looking for people who are confident and at ease in using new systems, with excellent ICT skills and are quick to learn.  All our roles require you to work as part of a team and enjoy working in a busy environment. 

These roles report directly to one of the Corporate Hub Operations Managers. 

About you
For all our roles we are looking for individuals with:
  • excellent communication skills
  • ability to embrace and demonstrate a digital mindset 
  • ability to multitask
  • a can do attitude
  • take responsibility for your performance
  • an eye for detail
  • can work in a collaborative way
  • demonstrate flexibility an eagerness to drive continual improvement
Benefits we offer at Kingston Council
Kingston Council has good access to central London and our offices are a short walk from the station based in the middle of the historic and vibrant high street next to the open spaces of the river Thames, offering a wide range of shops, restaurants and leisure facilities; all making for a desirable place to live and work.

The successful candidate will have access to a wide range of staff benefits, some of which include:
  • 23 days annual leave (dependent on salary grade) - In addition you will receive 8 statutory bank holidays
  • Local government pension scheme
  • Interest free season loan ticket
  • Cycle to work and Zip Car Scheme
  • Discounts on a range of local shops, restaurants, gyms and leisure centres
  • Comprehensive Learning and Development programme
  • A forward thinking and networked organisation where employee’s views are valued
  • Modern and flexible working environment allowing employees to benefit from agile working
How to apply
Before applying please refer to the role profile and ensure you meet the essential criteria. You will then need to complete the online application, adding a supporting statement addressing how you meet the criteria outlined on the role profile. Some of our positions require CV only.

The Royal Borough of Kingston is Disability Confident Committed.  We guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role and ensure that our recruitment and selection process is inclusive and accessible.  

Royal Borough of Kingston is now an accredited London Living Wage Employer.
The real Living Wage is higher than the government’s minimum, or National Living Wage, and is an independently calculated hourly rate of pay that is based on the actual cost of living.Our Living Wage commitment means that everyone working at the Royal Borough of Kingston, regardless of whether they are permanent employees or third-party contractors and suppliers receive the London Living Wage. 

We particularly welcome applications from black and minority ethnic candidates as they are under represented within the Royal Borough of Kingston upon Thames.

(COVID-19) - information for job applicants

Given the ongoing situation, we have not set a closing date for this job vacancy. We are unable to currently advise when interviews will be arranged. We feel that this is the correct and responsible decision to make in these exceptional circumstances in view of:

· increased demand on the time of the council staff in response to the pandemic

· the need to support more vigilant public health measures.

We appreciate that applicants will want further information. However, as this is an unprecedented situation, arrangements for undertaking these interviews will require careful consideration.

We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and return your application as soon as possible to avoid disappointment.

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