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Lead Officer - Residential Enforcement
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Lead Officer - Residential Enforcement
Grade: J £44,790 - £49,827 
Hours: Full time, 36 hours per week 
Contract: Permanent
Location: Guildhall 2, The Royal Borough of Kingston & Carshalton, The London Borough of Sutton

With a focus on delivering high quality frontline services, this innovative partnership plays its role in creating sustainable communities, with a high quality environment that can be enjoyed by all.

We are looking for passionate, committed and enthusiastic professionals to join us at an exciting time for the Service.

About the role
As a lead officer you will lead your teams to successfully deliver a range of outcomes within the Residential Enforcement Team.

The role covers private sector housing and renewal being responsible for investigating and dealing effectively with nuisance complaints, including noise, housing standards, HMO licensing and public health.

The Lead Officer role oversees a team of officers that carry out enforcement work across both boroughs and is an opportunity to make a real impact by driving up housing standards, and improving the quality of life for residents.

About you
The Shared Service is a professional service requiring technical knowledge and expertise. We are seeking someone with wide experience within the private housing sector, and the passion to deliver high quality effective services to our residents while exploring innovative solutions in challenging climates.

As a manager you will be organised, diligent and flexible, with good communication skills and able to work on your own initiative. You will have experience of monitoring budgets.

The Shared Service works across two boroughs with offices based in the attractive Kingston town centre and the leafy suburb of Carshalton and we offer agile and flexible working.

You will benefit from a commitment to your professional and personal development, a generous leave entitlement, the opportunity to work flexibly, attractive working spaces, and up-to-date messaging and video technology that fosters networking and collaboration. Kingston council offers a town centre retail and restaurant discount scheme and access to discounted leisure facilities.

About the Councils

The Royal Borough of Kingston and London Borough of Sutton are key partners and have adopted an approach based on strategic collaboration. This has already resulted in a number of shared services including ICT, HR and this Environment Service with further opportunities being explored.

Benefits we offer

Kingston Council has good access to central London and our offices are a short walk from the station based in the middle of the historic and vibrant high street next to the open spaces of the river Thames, offering a wide range of shops, restaurants and leisure facilities; all making for a desirable place to live and work.

The successful candidate will have access to a wide range of staff benefits, some of which include:
  • 29 days annual leave - In addition you will receive 8 statutory bank holidays
  • Local government pension scheme
  • Interest free season loan ticket
  • Cycle to work and Zip Car Scheme
  • Discounts on a range of local shops, restaurants, gyms and leisure centres
  • Comprehensive Learning and Development programme
  • A forward thinking and networked organisation where employee’s views are valued.
  • Modern and flexible working environment allowing employees to benefit from agile working practices
We also offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums, and inclusive staff networks who help drive our diversity agenda.

How to apply 
Before applying please refer to the Role Profile and ensure you meet the essential criteria. You will then need to complete the online application, adding a supporting statement addressing how you meet the criteria outlined the role profile.

Due to the ongoing covid-19 pandemic, we will be conducting all interviews virtually through Google Meets. If you are successful after shortlisting, you will receive an invitation to interview to book a time slot then closer to the interview, you will receive an email with your Google Meet link from the manager.

If you would like to find out more about this exciting opportunity, please contact Austen Lucas, Team Leader - Residential on 020 8770 5583 to request an informal discussion. 

Royal Borough of Kingston is now an accredited London Living Wage Employer
The real Living Wage is higher than the government’s minimum, or National Living Wage, and is an independently calculated hourly rate of pay that is based on the actual cost of living.Our Living Wage commitment means that everyone working at the Royal Borough of Kingston, regardless of whether they are permanent employees or third-party contractors and suppliers receive the London Living Wage.

It is our policy to ensure that all employees are recruited, trained and promoted on the basis of ability, the requirements of the job and similar, objective criteria. All employees are equally encouraged to take advantage of the opportunities for training and career development. It is also our policy to ensure that no employee or job applicant should receive more or less favourable treatment on the grounds of race, nationality, colour, ethnic or national origin, age, sex, marital status, sexual orientation, religion, or disability in any matters to do with employment. 

Closing date: 22nd January 2021
Interview date: TBC

We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and return your application as soon as possible to avoid disappointment.
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